Isle of Wight, 50°40′N 1°17′W

Keeping ships talking for 36 years.

Telephone systems, marine communications parts and onboard connectivity for cruise ships, superyachts and the wider marine industry. Supported remotely or on board, wherever the vessel is.

Systems we support and supply

  • Ericsson
  • Mitel
  • Alcatel
  • Avaya
  • Thales
  • Sailor
  • ICOM

Trusted by some of the biggest names at sea

  • Carnival
  • P&O Cruises
  • Princess Cruises
  • Cunard
  • Costa Cruises
  • Swan Hellenic

Everything a vessel needs to stay connected.

From a cruise ship's hotel exchange to the phone system on a superyacht, we supply, install and support the communications that keep a vessel running.

Shipboard telephone systems

Installation, upgrades, maintenance and fault-finding on onboard exchanges, including the hotel telephone systems that guests and crew rely on every day.

  • Ericsson MD110 specialists
  • Mitel, Alcatel and Avaya systems
  • Remote support and on-board attendance
  • Software, hardware and system upgrades
Shipboard telephony

Superyacht phone systems

We install and maintain telephone systems on superyachts, with the discretion, finish and reliability owners and captains expect.

  • New system design and installation
  • Ongoing maintenance and support
  • Work planned around the yacht's schedule
Superyacht telephony

Marine communications parts

We source and supply marine communications parts for the whole marine industry, from new equipment to hard-to-find spares that keep older systems running.

  • Thales, Sailor and ICOM spares
  • Sound-powered telephones and VHF radios
  • Ship's radios and pagers
  • Data, communication and distribution panels
Parts and equipment

Onboard cabling and connectivity

Fibre and structured cabling through the ship, plus the lines and contracts that connect it to shore.

  • Fibre-optic equipment and cabling
  • SIP trunks
  • Mobile contracts for ship staff and crew
Cabling and connectivity

How we support a vessel.

We start with the least disruptive fix and escalate only when the ship needs it.

1

Remote diagnosis

We connect to the system from shore, find the fault and resolve whatever can be resolved remotely.

2

Parts dispatched

If hardware has failed, we source the right replacement, including obsolete parts, and get it to the ship.

3

Engineer on board

Where hands are needed, an engineer joins the vessel at short notice, wherever it is calling next.

Ready to travel at a moment's notice.

Our engineers have joined ships around the world for over three decades, covering Ericsson, Mitel, Alcatel and Avaya systems.

With Ericsson engineers based in South Africa as well as the UK, we can reach a vessel faster, wherever it is in the world.

Request support

36years in marine communications

We know ships, not just telephones.

Island Telecom Marine has supplied and installed systems for Carnival, P&O Cruises, Princess Cruises, Cunard, Costa Cruises and Swan Hellenic, as well as on superyachts, carrying out upgrades, refurbishments and maintenance to keep communication seamless on board.

That history means we understand ship systems the way a shore-side generalist never will: the exchange quirks, the cabling runs, and the constraints of working on a vessel that is due to sail.

Trusted by some of the biggest names in the cruise and shipping industry, we deliver the right parts at the right price, backed by technical support you can depend on.

Common questions.

What does Island Telecom Marine do?

Island Telecom Marine supplies, installs and supports telephone systems, marine communications parts and onboard cabling and connectivity for cruise ships, superyachts and the wider marine industry. Support is delivered remotely from shore or by an engineer on board, wherever the vessel is.

Which shipboard telephone systems do you support?

We specialise in Ericsson MD110 hotel telephone systems and also support Mitel, Alcatel and Avaya systems installed on board, covering software, hardware, fault-finding, maintenance and upgrades.

Can you support a ship anywhere in the world?

Yes. We start with remote diagnosis from shore, dispatch parts if hardware has failed, and send an engineer to join the vessel at short notice wherever it is calling next. With Ericsson engineers in the UK and South Africa, we can reach a vessel faster.

Do you work on superyachts as well as cruise ships?

Yes. We design, install and maintain telephone systems on superyachts, with work planned around the yacht's schedule and crew.

Where is Island Telecom Marine based?

We are based on the Isle of Wight in the UK and have 36 years of experience in marine communications, working with Carnival, P&O Cruises, Princess Cruises, Cunard, Costa Cruises and Swan Hellenic.

How do I request support?

Call 01983 533033, email info@islandtelecommarine.co.uk or use the enquiry form. Tell us the vessel, the system and the problem, and we will come back to you with a plan.

Got a system that needs looking after?

Tell us the vessel, the system and the problem. We will come back to you with a plan.